Operator Care Implementation Workshop

Align leadership and operations around Operator Care — assessing site readiness, clarifying roles, and building the sponsorship needed to sustain results.

Talk to Trainers

2 Days Duration

On-Site Location

Workshop Format

10-15 Recommended Participants

Overview

What this course is about

The Operator Care Site Visit and Leadership Workshop is a foundational engagement designed to align site leadership, operations, and reliability teams around the effective implementation of Operator Care (Essential Asset Care). This engagement establishes clear expectations, prepares site systems, and ensures leadership understanding and sponsorship prior to and during operator training. The site visit focuses on understanding current practices, equipment condition, culture, and readiness, while the leadership workshop builds shared understanding of reliability principles, operator roles, and the systems required to sustain results.

Key Topics Covered

Day 1 - Alignment & Discovery

Alignment with the Operator Care Champion

Review of site reliability roadmap

Discussion of current versus future operator roles

Review of existing operator rounds, practices, tools

Site tour to assess process, equipment condition, and reliability culture

Collection of site-specific photos and videos for training and implementation use

Day 2 - Readiness Reviews & Application

Area-specific readiness reviews

Assessment of Operator Care elements (EAC 1–4)

Equipment selection for training, homework, & pilot activities

Review of operator work requests, PM tasks, & inspection routes

Discussion of operator involvement in failure analysis and prevention

Reviewing and adopting documentation standards

Establishing metrics, scorecards, & reporting practices

Communicating success & sustaining momentum

Workshop Deliverables

Site specific readiness assessment & recommendations

Defined scope for Operator Care training phases

Identified equipment sets for training & homework

Guidance on inspection tools, routes, & metrics

Leadership alignment on expectations & accountability

Who Should Attend

Area/Line Managers & Superintendents
Department Managers & Site Directors
Leaders responsible for reliability initiatives
Maintenance Supervisors & Planners

Typical Daily Outline

What 2 days looks like on the floor

Day 1

Day 2

Alignment & Discovery

Kickoff with Champions:
Review site reliability roadmap and training expectations, Align on current and future operator roles.

Operator Care Discovery:
Review existing operator rounds and inspection practices, Assess available inspection tools & instruments, Conduct site tour to understand process, equipment condition, and culture, Collect site-specific photos and videos for training and implementation use.

Area-Specific Readiness Reviews

Focused Implementation Sessions with Area Leaders:
Support implementation readiness, Asset operation, troubleshooting, and inspection, Effective reliability rounds, Operator service & adjustment practices, & Root cause failure prevention for operators.

Application & Readiness Topics:
Equipment selection for training and post-session assignments, Review of current operator work requests and PM tasks, Inspection route development, metrics, tracking, Operator involvement in failure analysis & prevention.

Workshop Wrap-Up:
Summary review with Site Champion, Confirmation of next steps & implementation path, > Detailed site visit report issued within one week.

PATH 1 — 1 - Leadership